Cancellation Policy

Orders may be cancelled only before they are dispatched. Once an order has been dispatched, it cannot be cancelled.

To request a cancellation, please contact us as soon as possible and share your order number:

Email: support@paazebsilver.com

WhatsApp: +91 91559 96936

A cancellation request will be considered confirmed only after Paazeb has acknowledged and approved it before dispatch.

For prepaid orders cancelled before dispatch, the refund will be processed to the original payment method within 5-7 business days after approval. The time taken for the amount to reflect may depend on the bank or payment provider.

If a Cash on Delivery order is repeatedly refused, not accepted or remains undelivered, Paazeb may request prepaid payment for future orders from the same customer.

Paazeb may cancel an order due to:

·       Product unavailability.

·       Payment failure or verification issues.

·       Incorrect or incomplete shipping details.

·       A non-serviceable delivery pincode.

·       Unconfirmed Cash on Delivery orders.

·       Unusual or suspected fraudulent activity.

·       Other circumstances that prevent us from safely processing or delivering the order.

If Paazeb cancels a prepaid order, the full amount paid will be refunded to the original payment method.