Refund Policy

Refunds are considered only in approved cases, including when:

·       The product received is damaged or defective.

·       An incorrect or incomplete order is received.

·       The ordered product becomes unavailable after payment.

·       The order is cancelled before dispatch in accordance with our Cancellation Policy.

·       Paazeb approves a refund after reviewing the claim.

Approved refunds are usually processed within 5-7 business days after approval and inspection, where applicable. The time taken for the amount to reflect may depend on the payment provider or bank.

Prepaid-order refunds will normally be processed to the original payment method. Approved refunds for Cash on Delivery orders may be processed through UPI or bank transfer.

COD or shipping charges paid are generally non-refundable, unless the refund is due to an error by Paazeb or otherwise required by law.